Module 3

The topic of Module 3 is Communicating Across Cultures. Here the author explains how to define culture through context, compare and contrast dimensions of culture, and apply strategies for international communication success. He also goes in depth about how to identify differences among generations, apply strategies for workplace discrimination solutions, and lastly how to apply strategies for bias-free documents. There are two different types of cultures, one of high-context and one of low-context. In high-context cultures, most of the information is inferred from the context of the message. In low-context cultures, context is less important; most of the information in explicitly spelled out. In order to make your documents bias-free, you must make language nonsexist, non-racist, and non-ageist. You must also be careful when talking about people with disabilities and diseases as well as choosing bias-free photos and illustrations. Culture affects business communication in the following ways: Values, beliefs, and practices; nonverbal communication; body language; space; time; oral communication; and in writing to international audiences.